Clinical Care Team:
We can be reached at (304) 316 6981, via text message, or phone call, or via e-mail. During business hours, we typically respond within 6 hours to clinical messages received, prioritizing direct patient care issues.
If you are member on our panel already, you can always reach your doctor directly, or book an appointment.
And remember, we cannot accept cancellations or reschedule appointments at the Practice – you will need to do so yourself online and on time, to avoid any related cancellation fees.
If you have general questions regarding the Practice, please reach out to the Website Care Team during business hours for guidance.
Website Care Team:
During business hours, the Website Care Team is available via live chat, to address any nonclinical questions you have. Patients and physicians are welcome to contact us here about any general questions, to learn more about Candor Care or our processes.
We can guide you through many services online – acquiring copies of expired forms, learning more about our pricing, subscriptions, gift cards or events, questions on billing, business or techincal operations, confirming your physician’s current hours for patient care, etc.
If you have questions regarding direct patient care, please reach out to the Clinical Care Team for guidance.